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The player from Japan had submitted a withdrawal request less than two weeks before contacting us. The player experienced delays due to pending KYC verification and had scheduled a verification call with the casino. After successfully completing the verification, the player was able to withdraw the funds. The player from Japan is experiencing difficulties withdrawing his funds. The casino stated that the player’s account had been blocked due to being registered using details different from those of the player. The player was asked to provide the documents that they had submitted to the casino to us, but there was no further response from them.
The first deposit at JoyCasino provides players with 200 free spins. The machines where it is possible to use free spins are indicated in the conditions of the promotional offer. The casino gives a bonus on the first replenishment of the game account. It all depends on how much the player has entered into the account.
As soon as the check is complete, you’ll receive a notification via email and text message. Sometimes, Joy Casino might ask a player to confirm their residence address. In that case, you should send any document that displays your personal data and your living address.
It brings on board a wide variety of casino games and a diverse range of software providers. Do you want to know whether Joycasino is a legit online casino for you? Though they have a pretty solid selection of payment options, the withdrawal process could use a little bit of a turbocharge. Processing times can drag out, so be prepared to sit tight when it’s time to cash in your big wins. And while their bonuses look tempting, make sure you’ve read the fine print on the playthrough terms.
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